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Privacy Policy

A LEGAL DISCLAIMER

The information provided on this website is for general informational purposes only. While we strive to ensure the accuracy and reliability of the content, CIC Plumbing makes no representations or warranties of any kind, express or implied, regarding the completeness, accuracy, reliability, or availability of the information, products, services, or related graphics contained on the site. Product specifications, pricing, and availability are subject to change without notice. While we make every effort to display products accurately, actual products may differ slightly in appearance due to various factors, including differences in monitor settings.

PRIVACY POLICY

At CIC Plumbing, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Information We Collect
We collect personal information that is necessary for us to provide our products and services. This may include:

  • Personal Identification Information: Name, email address, phone number, billing and shipping addresses.

  • Payment Information: Credit card details and billing information.

  • Usage Data: Information on how you use our website, products, and services.
     

How We Collect Information
We collect personal information through various means, including:

  • Direct interactions with you, such as when you place an order or contact us.

  • Automated technologies, such as cookies and analytics tools, when you visit our website.
     

Use of Information
We use the information we collect for purposes including:

  • Processing and fulfilling your orders.

  • Providing customer support and responding to inquiries.

  • Improving our website and services.

  • Complying with legal obligations.
     

Disclosure of Information
We may disclose your personal information to:

  • Service providers who assist with our business operations, such as payment processors and delivery companies.

  • Legal authorities, if required by law.

We do not sell, rent, or trade your personal information.

Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Access and Correction
You have the right to access the personal information we hold about you. If you believe any information is incorrect, you may request correction by contacting us at contact@cicplumbing.com.au.

Complaints
If you have concerns about our handling of your personal information, please contact us at contact@cicplumbing.com.au. If we do not resolve your complaint to your satisfaction, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

Overseas Transfers
We do not transfer your personal information outside Australia.

Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the effective date will be updated accordingly.

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